FAQ

Have a question not listed below?  Email us at: hello@benjabelle.com

How much is shipping?
Single Brush Tree
United States           $4.95
Canada                    $9.95
Australia                   $19.95

Everywhere Else      $19.95

 

Brush Tree Set
United States           $4.95
Canada                    $15.95 
Australia                   $24.95
Everywhere Else      $24.95 

  

How long will it take to get my order, after the item ships?

(we try to ship all orders in 3-5 business days)

United States:       3-7 days
Canada and UK:    6-14 days
Other Places:        10-30 days

  

How do you ship?
If you are domestic USA we ship USPS Priority Mail, if international we ship First Class International either way you will get a tracking number and be able to track the packages as it is delivered. On international orders the destination address is responsible for any customs or tariff charges your country charges.

 

How many brushes to the Original Brush Tree hold?
It will hold 14 large brushes.

 

How big is the Brush Tree?
The Original Brush Tree top is about 8 inches by 10 inches.  The legs are about 7 inches tall.
The Mini Brush Tree top is about 8 inches by 5 inches.  The legs are about 6.5 inches tall.

 

Does the Brush Tree hold thin brushes too?
Yes! You can group 3 or 4 thinner handled brushes into one large hole.

 

How do I clean my Brush Tree?
You can wipe down your Brush Tree with a soft damp towel.  Please do not put your Brush Tree in the dishwasher!

 

Do you offer replacement legs for the Brush Tree?
Yes, if you need to order replacement legs you can get them here.

 

Where does 'Benjabelle' come from and how do you pronounce it?
Our two names combined: Benjamin and Jannabelle = Benjabelle. It's pronounced ben JUH bell

 

How to Use the Benjabelle Organic Cleansing Balm:

  1. Holding your brush downward in the water stream, let the bristles become completely saturated...like when you wash your hair, you'd never put shampoo on DRY hair, right?
  2. Gently swirl the saturated bristles in to the Cleansing Balm tin.
  3. Cup your hand and rub the bristles softly on your palm. (for more soiled brushes, you may need to repeat this step)
  4. Rinse the bristles thoroughly...nothing worse than brushes with left over soap residue.
  5. Gently squeeze the excess water out of the bristles.
  6. Push the handles of your brushes up through the bottom of your Brush Tree to dry.
  7. Leave the lid off until the water evaporates off the Cleansing Balm.

    In the morning, just put the lid back on your Cleansing Balm and pull the brushes out by the handles you're ready for pretty time. :)

How to Use the Benjabelle Organic Foaming Wash and Organic Shampoo:

  1. Holding your brush downward in the water stream, let the bristles become completely saturated (like when you wash your hair, you'd never put shampoo on DRY hair).
  2. Pump soap into the palm of your hand. (1 pump for smaller brushes, or 2 for larger)
  3. Then cup your hand and rub the bristles softly on your palm. (for more soiled brushes, you may need to repeat this step)
  4. Rinse the bristles thoroughly...nothing worse than brushes with left over soap residue.
  5. Gently squeeze the excess water out of the bristles.
  6. Push the handles of your brushes through the bottom of your Brush Tree to dry.

Cleaning Product FAQ

What are the Ingredients in the Cleansing Balm?
Saponified Organic Oils of Palm, Coconut, Olive and Palm Kernel, Organic Cocoa Butter, Organic Powdered Oatmeal, Organic Aloe Vera, Organic Rosemary Extract

 

What are the Ingredients in the Foaming Brush Wash?
Distilled Water, Saponified Organic Oils of Coconut, Olive and Jojoba, Organic Aloe Vera, Organic Rosemary Extract
The Benjabelle brush cleansers use only the best organic ingredients to safely clean your brushes.

 

What are the Ingredients in the Brush Shampoo?

Saponified Organic Oils of Coconut, Olive, and Jojoba, Vegetable Glycerin, Guar Gum, Rosemary Extract, and Aloe Vera.

 

My Foaming Wash appears cloudy, is that normal?
Yes! If the Foaming Wash is exposed to temperatures below 65 degrees (most likely during shipment) the contents may turn a bit cloudy. This is because all of the ingredients are natural and organic, just give the bottle a shake and use normally. There is no impact on the products performance.

 

Are your cleaning products tested on animals?
No! No animal products, animal by-products or animal testing ever.

 

Do your brush cleaners contain artificial colors or fragrances?
Both the Cleaning Balm and Foaming Brush Wash are free of artificial colors, fragrances, preservatives or any synthetic materials.

 

I see both the Cleansing Balm and Foaming Brush Wash have Rosemary Extract in them, do they smell like Rosemary?
The Cleansing Balm and Foaming Wash are both considered unscented, we use the Rosemary Extract as a natural preservative. The Rosemary scent does not come through in the final product.

 

Do you offer any scented versions?
Not yet - email us and let us know any scents you would be interested in. hello@benjabelle.com

 

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